I bought a ButterwickMcCallsVogue membership this year and have been dabbling with pattern purchases. There was a sale advertised and as it ended on Thursday, and it was Thursday, i put in an order. The price that came up was not at all the advertised sale price. I checked all the fine print and then decided to ask. I’m a woman. I can ask for directions. I emailed their customer service and asked. They got back to me right away and asked me to wait for about an hour while tech support updated the web site. It seems the techs had taken the sale down a day early. Obviously not sewers. So I checked back, and there were my sale prices waiting for me in my shopping bag. I love service like that! It pays to ask. 

Got a problem or don’t understand? Look for the Customer Service and ask. They may be so pleased you asked and hop right to a solution. They may come back and make you feel like an idiot. Then you take your Visa to another web site. And shop like there’s noooo tomorrow!

Advertisements

Please leave a comment!

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s